App Works on a Phone Hotspot but Not on Home Wi-Fi: What That Tells You
One test, two networks. The result points you to the app, the TV, the router or your internet provider.
Android TV boxes, Google TV Streamer, Chromecast with Google TV and TVs that run them.
One test, two networks. The result points you to the app, the TV, the router or your internet provider.
Which button is safe to press first, what each one removes, whether clearing the cache signs you out, and what to try if the app still fails afterwards.
What force stop, clear cache and clear data do on Google TV, what Google's own pages say and do not say, and the order to try them.
Where each device shows the version number of an installed app, what is documented and what is not, and how to check for an update.
What the developer says about the MAC address, what it does not say about a Device Key or where the app shows either, and which devices it lists.
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This blog is where we explain the problems customers ask us about. If you are looking for a streaming service, you can find out more about Tellyro on our main site.